Organizations have many different challenges that are often solved one at a time, using different solutions for different problems. With data everywhere it's hard to get a complete view of your customer and receive the insights on how to grow further. As a result, in a world with growing competition and huge competitors (like Amazon) it can be extra difficult to win customers and have them become loyal brand ambassadors.
Salesforce with its customer success platform provides the possibility to bring your webshop, marketing tools, mobile apps, and customer service together in one single platform, to create a 360 degree view of your customers. This, as an example, enables service departments to easily access all key information of the customer, to solve their questions and to leverage your customers' order history for personalized customer journeys. Our AI driven technology can make it easier for every organization to make the right decision anytime, anywhere.
Salesforce, Harvest Digital and Oger Fashion are hosting an exciting afternoon where we discuss the topics below. Please feel free to register and join other organizations who are interested in Salesforce and others who are already using our platform. Drinks will be provided and with the exciting sessions and activities planned, we hope to see you there!